Support

Most questions are answered below. If yours isn’t, write to us at the bottom and we’ll reply by email.

anoli isn't in my share sheet

In any app, tap Share, scroll the row of apps to the end and tap More. Tap Edit, switch anoli on, and drag it up so it's near the front.

A save went into the wrong folder

Open the save and tap the folder row to move it. anoli learns from every move, so the next similar post goes to the right place.

A save says Needs sorting

That means anoli wasn't sure. Tap the Needs sorting card on the home screen and pick a folder with one tap for each.

How do I share a folder?

Open the folder, tap the three dots, and choose Share. Anyone with the link can view the folder on the web and join it in the app.

How do I cancel anoli Pro?

Subscriptions are managed by Apple. Open Settings on your iPhone, tap your name, then Subscriptions, then anoli. Cancelling keeps Pro until the end of the year you paid for.

How do I get a refund?

Refunds are handled by Apple through reportaproblem.apple.com. Sign in, find anoli, and choose the purchase.

How do I delete my account?

In the app, open Settings and scroll to Your data. Delete account removes everything from our servers straight away.

Can I export my saves?

Yes. Settings, Your data, Export everything gives you a file with every folder and save.